Meet Our Team

A Successful Team Beats with One Heart

Definitive Valuations was originally established in April 2007 as a sole proprietorship. After appraising for 4 years as a staff appraiser, Natalie decided to open a practice of her own and Huntsville, AL was the area she chose to open shop! The company has since grown from a single person shop to a dynamic team of appraisers and support staff. The company was recently restructured as the valuations branch of Definitive Home Solutions Inc., which is a full service residential real estate services company. Definitive Valuations can assist you in your valuations needs, while Definitive Home Solutions can provide you with consulting, including options for a quick sale of your home and Definitive Realty Group (under Legend Realty) offers full real estate listing and buying agent services.

Natalie Jay

Natalie Jay

Chief Appraiser

Natalie was born and raised in the Dallas, TX suburbs and grew up the daughter of 2 appraisers so appraising came naturally when she decided to re-join the workforce after being a stay at home mom for 5 years. She has a Bachelor of Science in Accounting and is currently a Certified Residential Real Estate Appraiser in Alabama. Natalie began her own appraisal practice in Meridianville, AL in 2007 and has grown the business from a single person shop, to a successful practice completing over 60 appraisals per month. She continues to live in Meridianville, AL with her husband and three children. Natalie enjoys reading and is passionate about children and children’s programs focused on protection and education, lifting those in need and making sure they know they can reach their potential!

Kay Jones

Kay Jones

Certified Appraiser

Kay Jones has been involved in the Real Estate industry for her entire career. She started as an underwrite/risk analyst and began completing residential appraisals 30 years ago. In addition to completing her own assignments, she has owned a real estate appraisal firm, trained appraisers in field inspection, research and reporting, and managed support staff. She joined Definitive Valuations in October 2015 in order to utilize her individual skill sets and be a part of a growing company in the North Alabama area.
Personally, she is the mother of 3 and grandmother of 7. When she is not working, there is nothing she enjoys more than being involved with her family. A wide variety of activities, celebrations, and family gatherings energizes her.

Stacy Nesslerotte

Stacy Nesslerotte

Office Manager

Stacy grew up in West Virginia but has lived in Pennsylvania, Ohio, Kentucky and Texas before settling in Alabama in 1999 when her husband’s work brought them to the North Alabama area. She spent 13 years working in the credit industry starting as a collector, working her way up to the manager of a 150 seat customer service call center. Stacy took a step back from the corporate world to raise her children and is now the proud mom of a College Junior and a rising 9th grader. In her spare time she enjoys being a Dance mom to a talented kid, she loves music and sings and writes music and poetry, and if there is any time left she loves taking photos and turning them into scrapbooks. But her favorite things to do is spend time with her daughter when she’s home from college shopping and laughing and being all together with her husband and children.

Jason Griffin

Jason Griffin

Real Estate Analyst

Jason is a native of North Alabama and has been involved in the Real Estate Industry in the area for the past 26 years. He has worked with three of the top real estate teams as a licensed Administrative and Marketing Director, assisting in listing and selling thousands of properties in the Tennessee Valley. He enjoys architecture, art, theater, reading and music of all kinds. Jason is a determined and dedicated individual, talented in Graphic Design and Marketing. He thoroughly enjoys helping others achieve their goals and reams while reaching for his own.

Emily Free

Emily Free

Staff Appraiser

Emily grew up in Louisiana, but has been living in North Alabama for the past 14 years with her husband and four children. She worked as a Registered Nurse for 18 years in neonatal intensive care and women’s health. Emily recently decided to join the real estate appraisal world. She has her Real Estate Appraisal Trainee License and continues to work toward getting certified. She has a son currently in medical school, a daughter that is a sophomore in high school, and twins in seventh grade. In her spare time Emily enjoys running, reading, cooking, and spending time with her family.

James E. Jay

James E. Jay

Data Entry Specialist

James E. Jay serves as the Definitive Valuations Data Entry Clerk, handling appraisal applications and documentation, property data, customized quotes, and market research. He joined our team a year ago and currently attends business school at the University of Huntsville in Alabama. Though born in Frisco, TX, James has lived almost his entire life in Huntsville. James has a passion for racing and automobiles, loves dogs, enjoys listening to rock music, and is an avid soccer player.

Portia Cansancio

Portia Cansancio

Office Assistant

Portia is from Davao City, Philippines. She has a Bachelor’s Degree in Information Technology. She may have not pursued the IT career she has prepared for, but she was able to find passion in working at home. She has been an online English tutor, a data encoder, and an article and web content writer. Personally she is a young mom of two amazing children and a loving wife to a caring husband. She enjoys life to the fullest and loves humor.

Chariz Walag

Chariz Walag

Office Assistant

Chariz is from Cagayan de Oro City, Philippines. She was inspired to start a freelance career through her husband, who is an online developer and programmer. Chariz has been part of various data entry jobs prior to joining the team at Definitive Valuations. Chariz is a mother to two beautiful children. Her hobbies include swimming, cooking, traveling, and playing video games. She is passionate about her relationships with her family and friends. Chariz strongly believes that everything happens for a reason, and she is always looking for positive things in life despite hardships.